You may encounter difficulties logging into your account in several cases:
- The email address you use to log in is not the one you used to create your account.
👉🏻 Try to find out which e-mail address you use to receive our communications. It's probably the address you gave us. - Perhaps you've forgotten your password? 👉🏻 You can reset it in just a few clicks using the "Forgot your password? "
- Are you sure you've created an account with offstage? 🤔 We don't require you to create an account when you place an order.
We reassure you, even if you haven't created an account on offstage.fr, our chatbot will be able to provide you with information about your orders.